{"id":3212,"date":"2023-01-14T10:28:46","date_gmt":"2023-01-14T14:28:46","guid":{"rendered":"http:\/\/nymysteries.com\/?p=3212"},"modified":"2023-01-17T09:47:08","modified_gmt":"2023-01-17T13:47:08","slug":"nymysteries-com-54","status":"publish","type":"post","link":"http:\/\/nymysteries.com\/?p=3212","title":{"rendered":"NYMysteries.com<\/a>"},"content":{"rendered":"
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January 14, 2023<\/p>\n\n\n\n

 Isn\u2019t this a lovely photo. Imagine strolling through a leafy green forest with dappled sunlight and the only sound is you trying to contact a Verizon representative to ask a simple question: Have I paid my current bill? I\u2019m between electronic mail 75% of the time and mailed mail 25% of the time. Had I already paid it online? I didn\u2019t want to also mail a check. Bored yet? <\/p>\n\n\n\n

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VERIZON HAS YOU COVERED FOR ALL YOUR CONNECTED NEEDS. That\u2019s the message splashed across your-pay-by-mail envelope. Going online, I was not able to speak to anyone. Instead, I was forced to use their Chat system. It consisted of repeat questions: What is your phone number with us? What is your account number with us? I copied the information from the latest bill (I guess) and was asked once again What is your phone number with us? What is your account number with us? Once again I gave it. This rigamarole continued until Chat said: We have no record of this account. So much for Verizon covering all your connected needs.<\/p>\n\n\n\n

Continue your walk in the woods.<\/p>\n

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